Detailed plan rules
DM-X Customer Performance Partner Plan
This page explains how direct retail earnings, customer-development bonuses, leadership overrides, paid depth, Commissionable Volume, reversals, and commercial-account compensation are intended to operate.
Plan at a glance
A customer-first structure with five earned leadership levels.
Core earning rules
How compensation is generated
1. Direct customer sales
A Partner may earn up to 25% through retail margin, direct commission, or a combination of the two, subject to the applicable product price, market rules, Commissionable Volume, taxes, freight, and promotions.
2. Customer Development Bonus
A personally sponsoring Partner may earn a temporary 5% bonus on qualifying verified retail activity generated by a new Partner during that new Partner's first 60 days. The bonus is capped and is not paid merely because a person registers or buys a Starter Package.
3. Five-level leadership overrides
Qualified leaders may earn tapered support overrides on eligible Commissionable Volume generated through customer-producing teams.
- Level 1: 5%
- Level 2: 4%
- Level 3: 3%
- Level 4: 2%
- Level 5: 1%
4. Fleet and commercial accounts
Approved fleet, workshop, institutional, and industrial opportunities use separate compensation schedules based on net collected Commissionable Revenue, account origination, technical support, account servicing, and renewal responsibilities.
Paid depth
Leadership levels must be earned and maintained.
| Paid depth | Indicative qualification | What does not qualify by itself |
|---|---|---|
| Level 1 | Active status, required training, and minimum personal customer activity. | Registration, application submission, or personal purchasing alone. |
| Level 2 | Required personal customer volume and at least one active frontline customer-producing Partner. | Introducing a Partner who has not produced qualifying customer sales. |
| Level 3 | Sustained customer volume and at least two independently productive frontline Partners. | Volume created primarily through internal Partner purchases. |
| Level 4 | At least three independently active customer-producing legs and the required Group Customer Volume. | Artificial placement, duplicate accounts, or inventory loading. |
| Level 5 | Leadership rank, sustained organization volume, customer retention, training, and compliance performance. | Rank buying, package purchasing, or recruitment without customer demand. |
Definitions and safeguards
Important operating rules
What is Commissionable Volume?
Commissionable Volume is the approved value used to calculate compensation. It may be lower than the retail selling price.
Taxes, freight, discounts, payment-processing costs, laboratory fees, third-party services, pass-through costs, promotional items, and other noncommissionable amounts may be excluded.
How are Starter Package transactions treated?
The Starter Product Package is optional. Its purchase does not generate an upline commission, create rank, unlock paid depth, or guarantee income.
Normal compensation may arise only when individual products are sold to verified customers and recorded properly through the DM-X system.
How are technical services compensated?
Technical programs such as extended oil-change services, oil analysis, PurePowerDrivePrestige+, and other specialist offerings use separate schedules because technician time, laboratory costs, parts, travel, and third-party services must first be protected.
When may commissions be reversed?
Commissions may be withheld, reversed, or recovered when an order is cancelled, refunded, returned, charged back, duplicated, fraudulent, improperly attributed, or used to manipulate qualification.
Are earnings guaranteed?
No. Earnings depend on verified customer sales, repeat purchasing, qualification, paid depth, product mix, refunds, expenses, market conditions, and individual activity.
Important notice
This page is a detailed explanatory summary, not a guarantee of compensation.
Final eligibility, product Commissionable Volume, qualification thresholds,
refund rules, taxes, local requirements, and market-specific schedules are
governed by the approved DM-X Compensation Plan, Policies and Procedures,
and applicable law.